Privacy Policy

Welcome to Zibrotex Fresh Market. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website to purchase farm-fresh fruits and vegetables in Bangladesh.

By accessing or using our online store, you agree to the collection and use of information in accordance with this policy. We prioritize transparency and healthy living, not just in the produce we deliver, but in how we handle your data.

To provide you with the freshest produce and a seamless shopping experience, we collect specific information when you interact with our website or place an order.

• Personal Identification Information: This includes your full name and email address.
• Delivery Information: To ensure your groceries reach you promptly, we collect your complete delivery address within Bangladesh.
• Order History: Details of the fruits, vegetables, and other products you have purchased from us to help us tailor future recommendations.

Please note: Zibrotex Fresh Market does not collect or store telephone numbers. All communication regarding your orders or inquiries is conducted strictly via email to ensure a documented and secure exchange of information.

The information we collect is used primarily to fulfill your orders and enhance your experience with Zibrotex Fresh Market. Specifically, we use your data to:

• Process and dispatch your fresh produce orders accurately to your designated address in Bangladesh.
• Communicate with you exclusively via email regarding order confirmations, delivery updates, and customer support inquiries.
• Improve our website functionality, product catalog, and overall customer service based on your feedback and purchasing trends.
• Send occasional, consent-based email newsletters highlighting seasonal harvests, healthy living tips, and exclusive offers.

We implement robust security measures to maintain the safety of your personal information. Your data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.

We do not sell, trade, or otherwise transfer your personal identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you (such as local delivery logistics partners in Dhaka), so long as those parties agree to keep this information confidential.

You have the right to request access to the personal data we hold about you, to request corrections to any inaccuracies, and to request the deletion of your personal data, subject to legal and operational obligations. To exercise any of these rights, please reach out to our support team via email.